No, we are not allowed to unless it is a quick fix related directly to an SKCTC class issue.
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General Android Setup
General iPhone Setup
Your password may need to be reset. Possible problems at home are an Internet security setting on your computer may need changing to allow that page, your pop up blocker may need to be changed, or your Internet connection may not be not working.
This is a 9 digit number assigned by KCTCS when you enroll. If you do not know this number, it can be found on your schedule, your bill or you student ID card. If you do not know your identification number you will have to go to the admissions office, with a picture ID, to get this information. Admissions is the only office authorized to give students this information. The Help Desk does not have access to this information.